FAQ

Are there free competitions?

Yes we do giveaways too, keep any eye on our Instagram/Facebook and website for those!

Can I have more than one ticket in a single competition?

Yes just check on the competition itself and it will tell you the limit of tickets per user, this can vary per competition .

How do I enter a competition?

You need to create an account on rafflebay, choose any available number(s). You can then checkout to purchase your number and then excitingly watch the competition timer countdown to see if you are the luck winner! All winners are picked via live draw on our Instagram page https://www.instagram.com/rafflebay/ and Facebook https://www.facebook.com/rafflebay.uk

How long will my ticket numbers be held if they are in my cart?

Your chosen numbers will be held in your cart for a maximum of 10 minutes, during this time no other RaffleBay users can purchase those numbers.

If I win when would I get my prize?

We aim to get all prizes to winners within 7 days.

Is the competition winner chosen totally at random?

Yes all draws are completed live on Instagram and we use random number generator to pick the winner!

Is the website secure?

Yes the website is secured and certified by GeoTrust. You will notice the padlock on your address bar on our website and the Secure seal at the bottom of every page.

 

What if the competition is not full and the timer is up?

All RaffleBay competitions are drawn live, no matter how many tickets sell, for the prize advertised!