TERMS AND CONDITIONS
RAFFLEBAY – STANDARD COMPETITION TERMS
RAFFLEBAY (‘RAFFLEBAY’, ‘Promoter’, ‘our(s)’) operate competitions – skilled prize competitions resulting in the allocation of prizes in accordance with these terms and conditions at our website www.rafflebay.uk (the ‘Website’) – (the ‘Competition(s)’).
The Competitions are open to all persons aged 16 and over and the age of majority in their country of residence except the Promoter’s employees, agents or any other person who is connected with the creation or administration of our Competitions.
By entering a Competition the entrant (‘Entrant’, ‘you’, ‘your(s)’) will be deemed to have legal capacity to do so, you will have read and understood these terms and conditions and you will be bound by them and by any other requirements set out in any related promotional material.
Competitions are governed by English Law and any matters relating to the Competition will be resolved under English Law and the Courts of England shall have exclusive jurisdiction.
In the event that you participate in a Competition online via the Website, and by accepting these terms and conditions you confirm that you are not breaching any laws in your country of residence regarding the legality of entering our Competitions. The Promoter will not be held responsible for any Entrant entering any of our Competitions unlawfully. If in any doubt you should immediately leave the Website and check with the relevant authorities in your country.
Competitions may be entered via the Website. There is currently only one category of Competition. One or more Competitions may be operated at the same time and each Competition will have specific prize .
Availability and pricing of Competitions and tickets is at the discretion of the Promoter and will be specified at the point of sale on the Website.
“Your RAFFLEBAY Account(s)
In order to enter a Competition, you will need to register an account with us.
(a) You can register online at www.RAFFLEBAY.uk/my-account
•(i) To register an account online you will be asked to provide an email address.
(b) Please note that your email address or Social Media Account will also be the username that you use to log in to your account. Each account can only have one username attributed to it at any given time (“RAFFLEBAY Account”). Therefore, you cannot attribute multiple email addresses, or Social Media Accounts to your RAFFLEBAY Account. For example:
•(i) You cannot have two or more email addresses attributed to your RAFFLEBAY Account.
You can however, change your username for your RAFFLEBAY Account by logging into your RAFFLEBAY Account. For example, you can create your RAFFLEBAY Account using one email address and at a later date change your username for your RAFFLEBAY Account to another email address. However, if you create multiple accounts using different email addresses or Social Media Accounts, each username will be treated as a separate BOTB Account.
•(c) All entrants must also answer the skill based question correctly to be successfully entered into the competition draw. Incorrect answers will still be charged and have the number marked as taken, but that number will not be entered into the winning draw.
•(d) RAFFLEBAY users are not entitled to request a refund after purchasing a ticket, this also includes exchanging the ticket number for a different number.
Each Competition will run for a specified period. Please see each Competition for details of start and end times and dates (‘Promotion Period(s)’).
The Prize Winner will be required to send a copy of their passport to the Promoter to confirm their identity, age and also to prove that if the purchase was made by credit card that the card was legally theirs or that they had authorisation to use it, before any prize will be delivered. Any failure to meet these obligations may result in the Prize Winner being disqualified and the Promoter choosing an alternate winner.
All Winners will also be required to provide photographs and/or pose for photographs and videos, which may be used in future marketing and public relations by the Promoter in connection with the Competition and in identifying them as a winner of a Competition.
Following receipt and verification of the details requested above by the Promoter, the Winners will be contacted in order to make arrangements for delivery of the prize.
Winners’ Personal Data
Acceptance of the prize by the Winner will mean they are required to have their photo and video taken by the Promoter for promotional purposes (Public Relations and Marketing), both immediately after their win and in the future for use in accordance with rule 6.2, unless prohibited by law.
By entering a Competition, you agree to the use of your name, address, and/or photograph or other likeness, as well as your appearance at publicity events without any additional compensation (save for reasonable travel expenses) and as required by the Promoter if you are declared a Winner.
RAFFLEBAY winners are picked randomly once the competition has finished. RAFFLEBAY uses MT_RAND PHP function to randomly pick winners from eligible entrants. (The mt_rand() function generates a random integer using the Mersenne Twister algorithm. This function produces a better random value, and is 4 times faster than rand().)
Due to the nature of the winning judgement there will only be one winner per competition.
The Promoter will attempt to contact Winner(s) using the telephone numbers and email address provided at the time of Entry (or as subsequently updated) and held securely in our database. It is the Entrant’s sole responsibility to check and update these details. If for any reason they are taken down incorrectly, the Promoter will not be held responsible. Entrants must carefully check their contact details have been recorded correctly.
If for any reason the Promoter is unable to contact a Winner within 10 working days (which may be extended at the sole discretion of the Promoter) of the end of a Competition or the Winner fails to confirm acceptance of the prize or the Winner is disqualified as a result of contravening any of these terms and conditions, the Winner will forfeit the prize and the prize will then be put up on a 100% free raffle (ticket amount at sole discretion of the promoter).
In the event that the Promoter closes a Competition early, the Winner will be selected from all valid and eligible Entries received by the Promoter prior to the date of closure, except that the Promoter reserves the right, at its sole discretion, to close a Competition early without selecting a Winner. In the event that a Competition is closed without selecting a Winner, the Promoter will give all entrants Game Credit to enable them to replay equivalent tickets in a subsequent competition. The Promoter also reserves the right at its sole discretion to extend the closing date of any Competition.
All Entrants are automatically entered onto the Promoter’s database for the purpose of conveying information as to the status of their Competition, as well as any future Promotions or Competitions offered by the Promoter.
The competitions can have time added on up to 4 times maximum. If the competition is not sold out after the 4 X original timer running out, then the prize that will be awarded will be as follows:
70% cash prize for the amount of money taken during this competition. Only the competition entrants will be entered into the draw.
RAFFLEBAY prizes are determined, selected by the owner/promoter of the company. All prizes are picked and purchased by the promoter and in that case this is the prize the winner will receive. Details of each prize can be found on the website on the competitions pages. RAFFLEBAY takes no responsibility of the prize awarded after delivery, once the winner receives the prize the promoter does not insure the prize. No insurance come with the prizes and the promoter cannot be held responsible for the prize once handed over to the winner.
Delivery to the winner is free to mainland UK, Scotland and Wales. The promoter has a right to charge the winner delivery fees if they want the prize delivering anywhere other than the specified areas.
All entrant expenses are the sole responsibility of the Winners.
All prizes are subject to the terms and conditions of the prize provider, manufacturer or supplier.
Each Prize must be accepted as awarded and is non-transferable or convertible to other substitutes and cannot be used in conjunction with any other vouchers, offers or discounts, including without limitation any vouchers or offers of the Promoter or other prize suppliers.
If you wish to enter the competition for free then please send a clear postcard in the post. The address is: RaffleBay, The Colony Hq, Altrincham Rd, Wilmslow, SK9 4LY All free entries must be received before the close of the competition. One entry per postcard. All free postal entries are processed exactly the same as paid entries via the website. Please note: You must register for an account online before sending postal entries. Postal entries received without a registered account cannot be processed. You must add your billing address to your account in order for your entries to be processed.
All postal entries must be sent on an unenclosed postcard stating: Full Name, Email Address, Phone Number, Full Address, Competition, Answer To Competition and Agreement to T&C’s. All details needs to be either typed or very clearly written, we cannot enter you into the competitions if we cannot read your writing on your entry. If we receive 1 postcard in the post containing multiple entries this will not comply with the above terms and conditions.
Entries cannot be made on behalf of other people. If it comes to our attention that 1 person has entered under multiple names/addresses then all entries from this person will be void, this goes for paid entries via the website and free entries via post.
Limits of Liability
The Promoter makes no representations or warranties as to the quality/suitability of any of the goods or services offered as prizes. Except for liability for death or personal injury caused by the negligence of the Promoter, the Promoter shall not be liable for any loss suffered or sustained to person or property including, but not limited to, consequential (including economic) loss by reason of any act or omission by the Promoter, or its servants or agents, in connection with the arrangement for supply, or the supply, of any goods by any person to the prize Winner(s) and, where applicable, to any family/persons accompanying the Winner(s), or in connection with any of the Competitions promoted by the Promoter.
No responsibility will be accepted for failed, partial or garbled computer transmissions, for any computer, telephone, cable, network, electronic or internet hardware or software malfunctions, failures, connections, availability, for the acts or omissions of any service provider, internet accessibility or availability or for traffic congestion or unauthorised human act, including any errors or mistakes. The Promoter shall use its best endeavours to award the prize for a Competition to the correct Entrant. If due to reasons of hardware, software or other computer related failure, or due to human error the prize is awarded incorrectly, the Promoter reserves the right to reclaim the Competition prize and award it to the correct Entrant, at its sole discretion and without admission of liability.
In the event that the Promoter closes a Competition early, the Winner will be selected from all valid and eligible Entries received by the Promoter prior to the date of closure, except that the Promoter reserves the right, at its sole discretion, to close a Competition early without selecting a Winner. In the event that a Competition is closed without selecting a Winner, the Promoter will give all entrants RaffleBay Credit to enable them to replay equivalent tickets in a subsequent competition. The Promoter also reserves the right at its sole discretion to extend the closing date of any Competition.
The Promoter shall not be liable for any economic or other consequential loss suffered or sustained to any persons to whom an award has been incorrectly made, and no compensation shall be due. The Promoter shall use its best endeavors to ensure that the software and website(s) used to operate its Competitions perform correctly and accurately across the latest versions of popular internet, tablet and mobile browsers. For the avoidance of doubt, only the ticket coordinates recorded in our systems, howsoever displayed or calculated, shall be entered into the relevant Competition and the Promoter shall not be held liable for any competition entries that occur as a result of malfunctioning software or other event. Competition coordinates may be checked at any time by accessing your account at RAFFLEBAY.uk
Data Protection Notice
Any personal data that you supply to the Promoter or authorise the Promoter to obtain from a third party, for example, a credit card company, will be used by the Promoter to administer the Competition and fulfil prizes where applicable. In order to process, record and use your personal data the Promoter may disclose it to (i) any credit card company whose name you give; (ii) any person to whom the Promoter proposes to transfer any of the Promoter’s rights and/or responsibilities under any agreement the Promoter may have with you; (iii) any person to whom the Promoter proposes to transfer its business or any part of it; (iv) comply with any legal or regulatory requirement of the Promoter in any country; and (v) prevent, detect or prosecute fraud and other crime. In order to process, use, record and disclose your personal data the Promoter may need to transfer such information outside the United Kingdom, in which event the Promoter is responsible for ensuring that your personal data continues to be adequately protected during the course of such transfer.
RAFFLEBAY. Business address The Colony Hq, Altrincham Rd, Wilmslow, SK9 4LY , any questions can be sent to firstname.lastname@example.org